You can use the form at the bottom of this page to submit general questions to our staff. We normally respond to questions within two business days of receipt. If you would like to email a particular member of staff, please visit our Staff Directory, where you can email individual employees.
Since e-mail is not a secure communication medium, Penobscot County Federal Credit Union (PCFCU) recommends members refrain from sending any personal information in such a manner. Personal information includes but is not limited to account or card numbers, Personal Identification Numbers (PIN), Social Security or Tax ID numbers as well as transaction amounts, dates or descriptions.
PCFCU will never ask you to disclose such information in any e-mail communication with us. In the event you need to contact us regarding a matter that would require you to disclose such information we recommend you do so via telephone (207-827-3165), postal mail (PO Box 434, Old Town, ME 04468), or in person at any of our three branches